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KÜHL Clothing snow hike

Returns

Returns & Refunds Questions

KÜHL® Quick Returns

KÜHL® is what it means to be calm, relaxed, and easy, even when faced with a challenge.

Returns or Exchanges:

Use KÜHL® Quick Returns (click on blue box above) to select eligible items you wish to return for a refund or exchange (exchanges available for the same style in a different size or color). Once your quick return request is complete, you will be prompted to print your packing slip. Please retain the tracking number for your records.

Timeframe, Condition, Shipping Costs:

Items can be returned or exchanged within 30-days from the date of receipt. They must be in new, unworn, unwashed condition with the tags still attached. Please fold and repackage your items as received or restocking fees may be deducted from your return amount. The cost for the shipping label is $7.50 for up to 2 items or $9.00 for 3+ items and will be deducted from your refund.

Lower 48:

At this time, Quick Returns is only for customers in the lower 48-states. Customers in HI, AK, US territories and abroad will need to arrange their own shipping. Please see instructions below.

Pro Sales Deal

PRO SALES DEAL account purchases are final and not eligible for returns

Returns from our dealers stores:

Items purchased from dealers must be returned to the place of purchase and they will facilitate your return.

Answers to Common Questions

I live in the 48 contiguous states and my purchase from www.KUHL.com was in the last 30 days. Can I use Quick Returns?

Yes. To return or exchange an item purchased at KUHL.com simply use KÜHL® Quick Returns to print a FedEx Shipping label.

I live outside the 48 contiguous states. What about me?

If you live in Hawaii, Alaska, US territories or abroad and purchased from the US website, you will need to arrange your own shipping. Please see address below. or Canada please contact us.

May I return an item purchased from a dealer?

Items purchased from dealers must be returned to the place of purchase. Discounted items are FINAL SALE and do not qualify for warranty, return or repair.

Are there any requirements to return a purchase?

Items sent back for return must be in new and unworn condition with all tags still attached.

What is the shipping address for KÜHL®?

KÜHL® USA - ATTN Returns
1635 South 5070 West
Suite C
Salt Lake City, UT 84104

How should I ship my return to KÜHL®?

Please be sure to ship with a carrier that provides you with tracking information such as UPS or FedEx. We suggest adding insurance to your shipment as well. KÜHL® will not be responsible for lost, misdirected or undelivered shipments.

How long will my refund take?

Refunds will be issued to your credit card as soon as your return is processed. Credits may take up to 5 days to post on your account.

How long will my exchange take?

Turnaround time for exchanges is usually 2–3 weeks including ship time.

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