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KÜHL Clothing snow hike

Returns

WELCOME TO KÜHL® QUICK RETURNS

Items can be returned within 45-days* from the date of purchase and must be in new, unworn, unwashed condition with the tags still attached.
We do not offer exchanges. Instead, we accept returns of item(s) purchased on kuhl.com for a refund back to the original form of payment.
If you place a new order on your account within 24 hours of creating a Quick Return, you will receive free ground shipping at checkout.

Quick Returns are available to customers in the lower 48-states. To create a KÜHL® Quick Return, click on the blue box above to sign into your KÜHL account and select the eligible items you wish to return for a refund. Once your return request is complete, you will be able to print a UPS return label for $7.50 which will be deducted from your refund.

Customers in HI, AK, US territories, and abroad will need to use their own shipping carrier.

If you return the package on your own, please retain the tracking number for your records. KÜHL is not responsible for lost, misdirected, or undelivered shipments.

Return to:

KÜHL® USA - ATTN Returns
1420 South 4800 West, Suite G
Salt Lake City, UT 84104

Gift Returns must be coordinated in advance by calling Customer Service at 1-888-218-3181. To proceed, you will need to provide the order number, purchaser’s name, and email used to place the order.

Gift items originally purchased on kuhl.com can be returned within 45-days from the purchase date. They must be in new, unworn, unwashed condition with the tags still attached.

Once your gift return is processed, you will receive an email with an e-Gift card to redeem online at kuhl.com during checkout.

Items purchased from a KÜHL authorized retailer must be returned to the same location to facilitate the return.

*Holiday Returns: Items purchased between 11/1/22 and 12/24/22 may be returned by 1/15/23, or 45 days from purchase, whichever is later. Please allow 5-7 days for return travel time. Proof of purchase is required.

RETURNS FAQ

I DON’T HAVE A KUHL.COM ACCOUNT. HOW DO I RETURN MY ITEM(S)?

I LIVE OUTSIDE THE 48 CONTIGUOUS STATES. HOW DO I RETURN MY ITEM(S) AND WHAT DO I NEED TO INCLUDE IF SHIPPING ON MY OWN?

CAN I USE MY OWN SHIPPING METHOD TO RETURN MY ITEM(S)?

MAY I RETURN ITEMS FROM MULTIPLE ORDERS?

HOW LONG DOES IT TAKE TO PROCESS THE RETURN AND RECEIVE MY REFUND?

CAN I RETURN MY ONLINE ORDER TO A KÜHL STORE?

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