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KÜHL Clothing snow hike

Returns

Returns & Refunds Questions

KÜHL® Quick Returns

Items can be returned within 45-days* from the date of purchase. They must be in new, unworn, unwashed condition with the tags still attached.

Please contact customer service if you are returning an item that you feel is defective or damaged or if you feel we should waive your return fee and we will be happy to assist you.

Original shipping costs are non-refundable unless determined otherwise by customer service.

We are unable to process exchanges.

Returns from a KÜHL retailer:

Items purchased from a KÜHL retailer must be returned to the place of purchase and they will facilitate your return.

To create a KÜHL® Quick Return, click on blue box above, and select eligible items you wish to return for a refund. Once your quick return request is complete, you will be prompted to print your return label. The cost for the use of our return label is $7.50 and will be deducted from your refund.

Please retain the tracking number for your records. Place an order directly after printing your return label and you will receive free shipping on your new order.

Quick Returns is only for customers in the lower 48-states. Customers in HI, AK, US territories and abroad will need to arrange shipping on your own. Please see instructions below.

Gift Returns must be coordinated through the original purchaser and will be refunded to the original form of payment. We are unable to process exchanges. We apologize for any inconvenience this may cause.

Answers to Common Questions

I live in the 48 contiguous states and my purchase from kuhl.com was in the last 45 days. Can I use Quick Returns?

Yes. To return an item purchased at KUHL.com simply use KÜHL® Quick Returns to print a UPS Shipping label.

I live outside the 48 contiguous states. What about me?

If you live in Hawaii, Alaska, US territories or abroad and purchased from the US website, you will need to arrange your own shipping. Please see address below. or Canada please contact us.

May I return an item purchased from a KÜHL retailer?

Items purchased from a KÜHL retailer must be returned to the place of purchase.

Are there any requirements to return a purchase?

Items sent back for return must be in new and unworn condition with all tags still attached.

What is the shipping address for KÜHL®?

KÜHL® USA - ATTN Returns
1420 South 4800 West, Suite G
Salt Lake City, UT 84104

How should I ship my return to KÜHL®?

Please be sure to ship with a carrier that provides you with tracking information such as UPS or FedEx. We suggest adding insurance to your shipment as well. KÜHL® will not be responsible for lost, misdirected or undelivered shipments.

How long will my return and refund take?

Returns may take up to two weeks to be processed. Thank you in advance for your patience. Your refund will be applied to the original form of payment. If you used a gift card, the refund will be added back to the original gift card number. All transactions may take up to 7 business days to complete.

May I return a discounted item purchased at a festival?

Discounted items are FINAL SALE and do not qualify for the warranty, return or repair.

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