Returns

To assist the efforts underway to slow the spread of the coronavirus, we have temporarily closed our KUHL retail stores. Our focus remains on supporting the health and livelihood of our employees while caring for our customers and communities.

We have extended the return window to July 1, 2020 for all purchases made at a KUHL retail store between January 1, 2020 and March 31, 2020.

Returns:

Use KÜHL^® Quick Returns (click on blue box above) to select eligible items you wish to return for a refund. Once your quick return request is complete, you will be prompted to print your return label. Please retain the tracking number for your records. Place a new order directly after printing your return label and you will receive free shipping. We are unable to process exchanges.

Timeframe, Condition, Shipping Costs:

Items can be returned within 60-days from the date of receipt. They must be in new, unworn, unwashed condition with the tags still attached. The cost for the return label is $7.50 and will be deducted from your refund, however, please contact customer service if you need help or if you are returning a product that you feel is defective. Original shipping costs are non-refundable unless determined otherwise by customer service. We look forward to hearing from you and helping you.

Lower 48:

At this time, Quick Returns is only for customers in the lower 48-states. Customers in HI, AK, US territories and abroad will need to arrange their own shipping. Please see instructions below.

Pro Sales:

PRO SALES account purchases are final and not eligible for returns.

Returns from a KÜHL retailer:

Items purchased from a KÜHL retailer must be returned to the place of purchase and they will facilitate your return.